Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, and phone number
  • Address and location information
  • Service preferences and booking history
  • Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Connect you with verified service providers
  • Process your bookings and payments
  • Send you service updates and notifications
  • Respond to your comments and questions
  • Prevent fraud and ensure platform security

3. Information Sharing

We share your information only in the following circumstances:

  • With service providers you book through our platform
  • With service providers who help us operate our platform
  • When required by law or to protect our rights
  • With your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request a copy of your data

6. Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.

7. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this privacy policy, please contact us at:

  • Email: privacy@trusttown.com
  • Phone: +91 1800-123-4567