1. Acceptance of Terms

By accessing and using TrustTown, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Description of Service

TrustTown is a platform that connects customers with verified service providers for various home services. We facilitate bookings but are not directly responsible for the services provided by vendors.

3. User Accounts

To use certain features, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized use

4. User Conduct

You agree not to:

• Violate any laws or regulations
• Infringe on others' intellectual property rights
• Transmit harmful or malicious code
• Harass, abuse, or harm other users or vendors
• Use the platform for fraudulent purposes
• Attempt to gain unauthorized access to our systems

5. Vendor Responsibilities

Service providers on our platform agree to:

• Provide accurate information about their services
• Maintain necessary licenses and insurance
• Deliver services professionally and on time
• Honor quoted prices and terms
• Comply with all applicable laws and regulations

6. Bookings and Payments

When you book a service:

• You enter into a direct agreement with the service provider
• Prices are set by vendors and may vary
• Payment terms are agreed upon between you and the vendor
• Cancellation policies apply as specified by the vendor

7. Disclaimers

TrustTown is provided "as is" without warranties of any kind. We do not guarantee:

• The quality or outcome of services provided by vendors
• Uninterrupted or error-free platform operation
• The accuracy of vendor-provided information

8. Limitation of Liability

TrustTown shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform or services booked through it.

9. Dispute Resolution

Any disputes arising from these terms shall be resolved through:

• Good faith negotiation between parties
• Mediation if negotiation fails
• Arbitration in accordance with Indian law

10. Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent or harmful behavior.

11. Changes to Terms

We may modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of India. Any legal action must be brought in the courts of Jaipur, Rajasthan.

13. Contact Information

For questions about these terms, contact us at:

• Email: legal@trusttown.com
• Phone: +91 1800-123-4567